Problems with fuel

Broken down? Call us 24/7

or get help faster:

Problems we can help with – your fuel

How can we help

How can we help

Out of petrol

If you have a petrol car and run out of fuel it’s not a big problem. You can call a friend or a family member to come to your rescue you with a 5 l can of petrol. Plastic petrol containers up to 5l are legal in the UK. If you’re on the motorway, you should not leave your car. Pull over to the hard shoulder and call for help.

Out of diesel

If you run out of fuel in a diesel car, the car might not start again without first bleeding the system. With diesel cars, avoid running completely dry as you will need a fuel specialist to come to your rescue. If you are on the motorway, it might not be possible to get help without recovering your car to the nearest garage.

What to do

If you are not on the motorway, call a friend or family member to help you. With petrol cars all you need is more fuel to get you going. If you have a diesel car call us for help. If you are on the motorway or a fast dual carriage road, the roadside assistance might not be available for the safety reasons and you will need to be towed to the nearest.

Call us 24/7 or get faster help online with our App (no download needed).

Out of petrol

If you have a petrol car and run out of fuel it’s not a big problem. You can call a friend or a family member to come to your rescue you with a 5 l can of petrol. Plastic petrol containers up to 5l are legal in the UK. If you’re on the motorway, you should not leave your car. Pull over to the hard shoulder and call for help.

Out of diesel

If you run out of fuel in a diesel car, the car might not start again without first bleeding the system. With diesel cars, avoid running completely dry as you will need a fuel specialist to come to your rescue. If you are on the motorway, it might not be possible to get help without recovering your car to the nearest garage.

What to do

If you are not on the motorway, call a friend or family member to help you. With petrol cars all you need is more fuel to get you going. If you have a diesel car call us for help. If you are on the motorway or a fast dual carriage road, the roadside assistance might not be available for the safety reasons and you will need to be towed to the nearest.

How we can help you with a fuel issue

Re-fuel

We can provide enough fuel to get you back on the road and to the nearest petrol station

Drain vehicle

Drain your vehicle, flash the fuel system and provide with enough clean fuel to get you to the nearest petrol station

Recover your car

It is unlikely that we won’t be able to help you on the road. In this rare case some recovery operators will be able to recover your car to your chosen destination

Not the right problem?

Broken down?

Call us 24/7 or get faster help online with our App (no download needed).