Vehicle Recovery

Broken down? Call us 24/7

or get help faster:

Problems we can help with – recovery

Recoveries

Recoveries

Home start

Some car breakdown assistance insurances do not cover you when you break down at home or in close proximity. If something happens close to home and you are not covered by your insurance, you might find yourself in policy dead zone. Breakdown Hero provides an emergency recovery or assistance even when you’re at home.

Short and Medium distance

If the problem with your car cannot be fixed on the road, you will need to be recovered to the garage for your car to be fixed. Your recovery driver might be able to recommend the nearest garage but it is your responsibility to provide an address. Make sure that the garage you are going to be recovered will be able to fix your car and be open at the time of arrival.

Long distance recovery

Most of the recovery operators will be able to tow your car to your chosen destination, even though it is hundreds of miles away. If you are on holidays or travelling for business, you might want to be taken back home, rather than to the nearest garage. Speak to the operator first before they are dispatched to avoid disappointment and unexpected costs.

Call us 24/7 or get faster help online with our App (no download needed).

Home start

Some car breakdown assistance insurances do not cover you when you break down at home or in close proximity. If something happens close to home and you are not covered by your insurance, you might find yourself in policy dead zone. Breakdown Hero provides an emergency recovery or assistance even when you’re at home.

Short and Medium distance

If the problem with your car cannot be fixed on the road, you will need to be recovered to the garage for your car to be fixed. Your recovery driver might be able to recommend the nearest garage but it is your responsibility to provide an address. Make sure that the garage you are going to be recovered will be able to fix your car and be open at the time of arrival.

Long distance recovery

Most of the recovery operators will be able to tow your car to your chosen destination, even though it is hundreds of miles away. If you are on holidays or travelling for business, you might want to be taken back home, rather than to the nearest garage. Speak to the operator first before they are dispatched to avoid disappointment and unexpected costs.

How we can help you with recovery

Recover to a garage

Our network of insured and certified recovery operators can recover your vehicle to the nearest garage or a place of your choice

Winching

If you stuck in mud, ditch, water or just lost traction, we can winch you out of trouble, get you back on the road or recover to a garage

Skates

If your wheels don’t move or have been seriously damaged, we will use skates to put you on the recovery truck and take your vehicle to the garage

Transport

Some of our recovery operators also offer transport of vehicles. So you can call for a Hero if you need your car or van moved from one place to another

Not the right problem?

Broken down?

Call us 24/7 or get faster help online with our App (no download needed).