Vehicle Recovery

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Problems we can help with – recovery

Recovering immobilised cars

Recovering immobilised cars

Recovering immobilised cars

Locked wheels

Sometimes when you break down the wheels can get stuck in a gear or get damaged and the car cannot be pushed or pulled onto the recovery track. This is when a good recovery operator will use skates. These little wheel dollies will be put underneath your car wheel to pull your vehicle onto the recovery track.

Winching

When your car gets stuck in a mud, has been in an accident or come off the road you will need to be pulled out to the safety. To do so, a recovery operator will need to use a winch. A winch is a strong cable that connects a recovery vehicle to the car and pulls the car out of trouble. This takes skills and time and normally will incur additional costs added to the recovery.

Additional services

When the recovery is more complicated, additional services might be needed. This includes more than one person attending your vehicle or more time needed for the car to be taken onto the recovery track. Skates and winching also count as additional services that are not included in the standard price of the recovery. Check with your recovery operators before you commit to avoid unexpected costs

Call us 24/7 or get faster help online with our App (no download needed).

Locked wheels

Sometimes when you break down the wheels can get stuck in a gear or get damaged and the car cannot be pushed or pulled onto the recovery track. This is when a good recovery operator will use skates. These little wheel dollies will be put underneath your car wheel to pull your vehicle onto the recovery track.

Winching

When your car gets stuck in a mud, has been in an accident or come off the road you will need to be pulled out to the safety. To do so, a recovery operator will need to use a winch. A winch is a strong cable that connects a recovery vehicle to the car and pulls the car out of trouble. This takes skills and time and normally will incur additional costs added to the recovery.

Additional services

When the recovery is more complicated, additional services might be needed. This includes more than one person attending your vehicle or more time needed for the car to be taken onto the recovery track. Skates and winching also count as additional services that are not included in the standard price of the recovery. Check with your recovery operators before you commit to avoid unexpected costs.

How we can help you with recovery

Recover to a garage

Our network of insured and certified recovery operators can recover your vehicle to the nearest garage or a place of your choice

Winching

If you stuck in mud, ditch, water or just lost traction, we can winch you out of trouble, get you back on the road or recover to a garage

Skates

If your wheels don’t move or have been seriously damaged, we will use skates to put you on the recovery truck and take your vehicle to the garage

Transport

Some of our recovery operators also offer transport of vehicles. So you can call for a Hero if you need your car or van moved from one place to another

Not the right problem?

Broken down?

Call us 24/7 or get faster help online with our App (no download needed).